Vehicle Tracking Boosts Performance

Jaylec Electrical Contractors is using vehicle tracking for 26 vans operated by its team of engineers to achieve added visibility and control over mobile resources.

The company originally teamed up with Ctrack in 2004 to implement an advanced solution across its fleet, since becoming an essential tool that supports high levels of efficiency, productivity and customer service.

In particular office-based managers and schedulers access the Ctrack system from the company’s head office and control centre in Welwyn Garden City, Hertfordshire to monitor the whereabouts and status of engineers in the field. Using real-time positioning it is possible to identify the nearest vehicle to an incoming job, reducing mileage and improving response times. By optimising the job allocation process Jaylec has been able to reduce fuel, communication and administrative costs, whilst enhancing the customer experience.

Paul Farrow, Business Development Manager at Jaylec commented: “We are committed to utilising leading technology solutions to boost the performance of our operation. The Ctrack system has become an invaluable tool that means we are best placed to meet the precise business and operational needs of our customers now and in the future.”